"The people at Optimal Hospice were patient and caring. With their help, Dave was comfortable at home with loved ones."

Marty Butt, Family Member
Bakersfield, CA

Optimal Hospice Foundation


Patient Privacy Rights


  • You have the right to know why we need to ask you questions.
    We are required by law to collect health information to make sure:
    1)  you get quality health care, and
    2)  payment for Medicare and Medicaid patients is correct.
  • You have the right to have your personal health care information kept confidential.
    You may be asked to tell us information about yourself so that we will know which home health services will be best for you. We keep anything we learn about you confidential.
    This means only those who are legally authorized to know, or who have a medical need to know, will see your personal health information.
  • You have the right to refuse to answer questions.
    We may need your help in collecting your health information.
    If you choose not to answer, we will fill in the information the best we can.
    You do not have to answer every question to get services.
  • You have the right to look at your personal medical health information.
    We know how important it is that the information we collect about you is correct.
    If you think we made a mistake, ask us to correct it.
    If you are not satisfied with our response, you can ask the Centers for Medicare & Medicaid Services, the federal Medicare and Medicaid Agency, to correct your information


  • As a home health patient, there are a few things that you need to know about our collection of your personal health care information.
    Federal and State governments oversee home health care to be sure that we furnish quality home health care services, and that you, in particular, get quality home health care services.
    We need to ask you questions because we are required by law to collect health information to make sure that you get quality home health care services.
    We will make your information anonymous. That way, the Centers for Medicare & Medicaid Services, the federal agency that oversees this home health agency, cannot know that the information is about you.
  • We keep anything we learn about you confidential
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